Billing, Cancelling & Modifying Orders

Billing Questions

For your own security and protection, will pre-authorize the full amount of your purchase plus applicable sales tax and shipping to verify your billing address and payment information. Any pre-authorization for failed or canceled orders will drop off your account within 1-7 business days depending on your financial institution. We will collect payment and post the actual amount of the purchase only when your order is shipped from our warehouse.

The charge will be listed on your credit card bill as: shop.amazinglashstudio and the total amount charged.

Order Status & Modifying Orders

Before you place your order, you can view the contents and the total amount in your shopping basket. Once your order is placed, it cannot be modified. If you would like to cancel your order, most orders can be canceled up to an hour after being placed. To check the status of an order, check the Order Details page.

Partially Canceled Orders

Out of Stock Item After Order has been Placed

If an item in your order is out of stock after your order has been placed, the out of stock item will be canceled from your order and you will receive notification via email. All in stock items in your order will be shipped to you. If the initial order you placed met the $35 minimum free shipping threshold but part of your order was canceled by Amazing Lash Studio, the order will still ship for free. If you would like to be notified when the item is back in stock, please visit the product page and sign up for the “email me when in stock” alert. 

Sales Tax

We are registered to collect sales and use taxes in all states which impose such a tax. We do not charge sales tax on shipments to APO, FPO, and DPO addresses.